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How We Work

Buying &
Selling

Every transaction is different, but the principles are the same: transparent communication, strategic guidance, and exceptional execution. Here's exactly what to expect when you work with Meridian.

How we help you
find the right home

We don't send you automated email alerts. We have a conversation, understand what you actually need, and work our network — including our off-market contacts — to find you the right property.

01
Discovery Conversation

We spend time understanding what you need — not just bedrooms and budget, but the intangibles. What does your ideal home feel like? What do you absolutely want to avoid? Who will you live with and how do you live?

Week 1
This conversation changes everything. Most buyers arrive with a list of requirements. We help them understand the difference between requirements and preferences — and which are really which.
  • Initial briefing (in person or video)
  • Property wish list analysis
  • Budget and financing confirmation
  • Timeline discussion
  • 02
    Active Search

    We search both the open market and our private network simultaneously. Off-market properties frequently offer better value and less competition — our relationships with sellers, developers, and other agents give us access that listing portals don't.

    Weeks 2–4+
    We won't waste your time on properties that don't match your brief. Every viewing we recommend has been pre-assessed by one of our agents.
  • MLS and listing portal monitoring
  • Off-market network activation
  • Pre-screening of all candidates
  • Weekly progress updates
  • 03
    Offer &Negotiation

    When we find the right property, we advise on the right offer strategy. In competitive markets, the highest price doesn't always win — terms, timing, and certainty of completion are often equally important to sellers.

    Days 1–5
    We know what sellers really care about and structure offers accordingly. Our negotiation track record is among the best in the market.
  • Market value analysis and offer advice
  • Offer structuring and positioning
  • Counter-offer management
  • Due diligence coordination
  • 04
    Exchange &Completion

    We coordinate all parties through to completion — solicitors, surveyors, mortgage brokers, and the other side's agents. Our job is to keep everything moving and ensure nothing falls through the cracks.

    6–12 weeks
    Most transactions that fall apart do so because of poor communication between parties. We prevent this by being the central point of coordination throughout.
  • Solicitor and surveyor introduction
  • Transaction milestone management
  • Problem resolution and troubleshooting
  • Completion day coordination
  • How we achieve
    the best price

    We don't list properties. We launch them. Every home we bring to market is presented, marketed, and negotiated with a single objective: maximum value in minimum time.

    01
    Valuation &Strategy

    Our valuations are based on deep market analysis, comparable sales data, and the specific characteristics of your property. We don't inflate to win the instruction — we give you our honest assessment and a clear strategy to achieve it.

    Week 1
  • Comprehensive market analysis
  • Off-market vs. listed strategy discussion
  • Pricing strategy and expectations
  • Timeline and method of sale
  • 02
    Preparation &Presentation

    We brief a professional photographer, prepare the listing, and advise on anything that could improve presentation and saleability. We also send your property to our private buyer list before it goes to market — often generating interest before day one.

    Weeks 1–2
  • Professional photography and floorplans
  • Listing copywriting and review
  • Presentation advice and home staging guidance
  • Pre-launch to private buyer database
  • 03
    Marketing &Launch

    A co-ordinated launch across all major portals, our own website, and targeted social media — timed for maximum impact. We manage all enquiries and vet all applicants before your time is used for viewings.

    Weeks 2–4
  • Multi-portal listing launch
  • Targeted digital marketing campaign
  • Buyer qualification and vetting
  • Viewing management and feedback
  • 04
    Offers &Negotiation

    We present all offers with full context — buyer's chain, financing status, and motivation. We negotiate on your behalf, always with transparency, and advise you on which offer best serves your interests — which isn't always the highest number.

    Ongoing
  • Offer analysis and advice
  • Buyer chain verification
  • Negotiation strategy and execution
  • Transaction management through to completion
  • What to expect from
    working with us

    📞
    Prompt Communication

    We respond to all calls and messages within 2 hours during business hours. You'll always know exactly what's happening with your transaction.

    📊
    Full Transparency

    We share everything we know — market data, comparable sales, buyer feedback, and our honest assessment of how things are progressing.

    🤝
    Consistent Agency

    The agent who lists your property handles your sale. You will not be passed to a junior agent or a viewing coordinator. The same person throughout.

    🔐
    Absolute Discretion

    What happens in your transaction stays in your transaction. We never discuss client business, pricing history, or motivations with other parties.

    📅
    Regular Updates

    Weekly written updates on market activity, viewing feedback, and progress — whether you've asked for them or not.

    🏆
    Performance Commitment

    We are only paid when you complete. Our interests are entirely aligned with yours. We have no incentive to undervalue or oversell.

    Common
    Questions

    What are your fees?+
    Our selling fee is 1.25% of the achieved sale price (plus VAT), payable on completion. There are no upfront fees. For buying agency services, we charge a fixed fee discussed at the outset. All fees are fully disclosed in our instruction agreement.
    How long will it take to sell?+
    Our average time from listing to agreed sale is 24 days, compared to a market average of 58 days. This is driven by our pricing accuracy, presentation quality, and buyer network. Off-market sales can complete in as few as 7–10 days.
    What is an off-market sale?+
    An off-market sale is one completed without the property being publicly listed. We present your home to our registered buyer database privately. For the right property, this can achieve full price while providing significantly more discretion and a simpler process.
    Do you charge for the valuation?+
    No. Our market valuation and consultation is always complimentary and comes with no obligation. We believe the best way to start a relationship is to demonstrate the quality of our advice before you commit to working with us.
    Can you help with buying and selling simultaneously?+
    Yes, and we're one of the few agencies genuinely equipped to manage both sides of this simultaneously. We co-ordinate the timing of both transactions to protect your position, and our experience with chain management means fewer complications and a smoother outcome.
    What areas do you cover?+
    We focus on six key areas within the region: Ridgewood Heights, Marina District, Oakdale, Brunswick Quarter, North Heights, and Waterfront. We cover these areas with genuine depth rather than handling enquiries across a wider geography more superficially.

    Ready to get
    started? Let's talk.

    A no-obligation conversation with one of our agents. No pressure, no hard sell — just honest advice.

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